1. PRINCIPLES OF DATA PROCESSING
1.1. The principles of data processing apply to the Users of the ROSENPLÄNTER Boutique Hotel website.
ROSENPLÄNTER Boutique Hotel processes personal data only for the purpose of providing you with services (such as hotel room reservation, filling out contact forms, or subscribing to newsletters). We do not transmit, sell, or disclose your data to third parties without your prior consent or as provided by law.
Data Collection
We collect data when filling out the hotel room reservation form.
1.2. When filling out forms, the data provided by the Client is divided into mandatory and voluntarily provided data. 1.3. The following data must be provided by the Client: 1.3.1. Name – necessary for completing and ensuring the reservation; 1.3.2. Email address – necessary for completing the reservation and, if necessary, for invoicing; 1.3.3. Phone number – necessary for completing the reservation and ensuring completion, including sending notifications about service disruptions.
Collection of data when filling out contact forms.
1.4. When filling out forms, the data provided by the User is divided into mandatory and voluntarily provided data. 1.5. The following data must be provided by the Client: 1.5.1. Name – necessary for completing and sending the letter; 1.5.2. Email address – necessary for completing and sending the letter and, if necessary, for responding to the User; 1.5.3. Phone number – necessary for completing the letter and ensuring completion, including sending notifications about service disruptions. 1.5.4. Message – necessary for completing the letter and delivering the message.
Collection of data when subscribing by email.
1.6. The following data must be provided by the Client: 1.6.1. When subscribing by email, it is mandatory to enter an email address. 1.7. By separately consenting to the transmission of data, the Client has consented to the use of their contact details for direct marketing purposes, meaning they will receive marketing notices using the contact details provided by them. 1.8. The Client has the right to unsubscribe from receiving commercial notices for direct marketing purposes at any time. Instructions for opting out of commercial notices are included with each commercial notice. 1.9. The responsible data controller for the Client’s data is ROSENPLÄNTER Boutique Hotel (Kuninga Kapital OÜ), registry code 14534113, located at Kuninga 30, Pärnu, 80014, Estonia.
Retention Period for Data
1.10. ROSENPLÄNTER Boutique Hotel retains data for as long as necessary to achieve the purpose of data use or until the expiration of statutory limitation periods and the expiration of statutory document retention periods (in accordance with the Value Added Tax Act and the Accounting Act, for 7 years).
Customer Rights Regarding Data Usage
1.11. The Client has the right to receive information from ROSENPLÄNTER Boutique Hotel about the use of their data in accordance with the law and within the scope provided. 1.12. The Client has the right to demand the cessation of their data use by ROSENPLÄNTER Boutique Hotel and the correction, closure, and deletion of data. 1.13. The Client has the right to consent or object to the use of their data for direct marketing or marketing purposes. 1.14. The Client has the right to appeal to the Data Protection Inspectorate and the court for the protection of their rights. 1.15. For any questions regarding personal data, you have the right to send us an email at info@rosenplanter.ee or call us at +372 5787 7257.
2. PRINCIPLES OF COOKIE USAGE
Use of Cookies
2.1. ROSENPLÄNTER Boutique Hotel websites use cookies for better serving Users. 2.2. Domains belonging to ROSENPLÄNTER Boutique Hotel may contain elements that store cookies on behalf of third parties.
Refusing Cookies
2.3. Users have the right to refuse the storage of cookies on their computers. If desired, the Client must change their web browser settings. 2.4. Different types of web browsers use different methods to disable cookies. Detailed information is provided on the website http://www.aki.ee/et/kupsised or on the English-language page http://www.allaboutcookies.org/. 2.5. When blocking cookies, Users should be aware that not all website functions may be available to them after blocking cookies.
What is a Cookie?
2.6. A cookie is a text file sent by websites and stored on the User’s computer. The cookie is stored in the User’s browser’s file directory. If the User has previously visited the website, the browser reads the cookie and sends the corresponding information to the website or element that originally stored the cookie. Additional information about cookies is available on the website www.aki.ee/et/kupsised or on the English-language page http://www.allaboutcookies.org/. 2.7. Cookies allow tracking of website usage statistics, popularity of sections, and other actions performed on the website. The information obtained from cookies is used to improve the usability and content of the website.
Types of Cookies Used on the Website
2.8. Persistent cookies are essential for navigating the website and using its functions. Without persistent cookies, Users would not be able to use all website functions. 2.9. Session cookies allow the website to remember the User’s previous choices (such as username, language selection, etc.) and thus provide more efficient and personalized functions. 2.10. Tracking cookies collect data on the User’s behavior on the website. The information obtained from tracking cookies allows for improving the usability of the website.